‘Carpe diem, quam minimum credula postero.’ – ‘Seize the day; trust as little as possible in the future.’

Embracing Advanced Technology for a Competitive Edge

In today’s fast-paced business environment, companies constantly seek ways to stay ahead of the curve and gain a competitive edge. With SAP S4 HANA, businesses can leverage advanced technology and unlock a whole new level of capability. However, many companies are failing to take advantage of S4 HANA’s full potential and instead defaulting back to the familiar SAP R3 solution they were using before.

One of the key benefits of S4 HANA (it is actually the HANA database) lies in its ability to leverage SAP HANA CDS. In the past, accessing a large pool of SAP data was a time-consuming process, often leading to reporting and decision-making only through BI reports. However, with S4 HANA, businesses can now harness the power of SAP HANA to leverage data for automated data-driven processes better, saving valuable time and resources.

Automating Customer Return Processes: A Practical Example

Let’s consider a practical example of how this automation can be applied. Imagine a company that receives numerous customer return requests daily. Traditionally, an employee would need to manually review each request, resulting in a significant drain on time and resources. With S4 HANA, this process can be automated by setting up criteria for customer return approval.

For instance, the company may decide to approve customer returns automatically if they meet specific criteria. These criteria could include the customer spending above a certain threshold per month and having a return rate of less than 5% of their orders in value per month, excluding product recalls or items sold as part of a campaign, over an 18-month period. By implementing this automated approval process, the company estimates that 60% of customer returns can be swiftly approved, saving valuable time for both employees and customers.

Real-Time Decision-Making with SAP HANA Technology

Previously, running such a complex query would only be possible in SAP BI. However, with the power of SAP HANA technology, businesses can now run these queries on the fly, enabling real-time decision-making and streamlining operations.

The challenge lies in businesses fully understanding S4 HANA’s capabilities and envisioning innovative ways to use this technology to drive business benefits.

Businesses should foster a culture of innovation and encourage employees to think outside the box when utilising S4 HANA. By embracing the possibilities offered by this advanced technology, companies can gain a competitive advantage, improve operational efficiency, and ultimately drive growth.

Seizing the Opportunities with S/4HANA

The transition to S4 HANA presents a tremendous opportunity for businesses to revolutionise their operations. However, it is up to businesses to take the initiative, educate themselves, and imagine innovative ways to leverage this technology to unlock its full potential. Seize the day!

Please share your thoughts in the comments below or contact us to discuss your plans in more detail.